Bancamiga reopens affected branches and strengthens customer support

This effort stems from a clear premise: to ensure that every customer once again receives close, human, and personalized service from their business executives in fully optimized spaces.

From the very beginning of the crisis, Bancamiga’s priority was to support the community and mitigate the impact of the tragedy through tangible economic relief measures, such as waiving point-of-sale processing fees for businesses in La Guaira and fees for sending funds from abroad through Solución Amiga.

The institution also stated in a press release that it waived fees for replacing damaged or lost debit cards, restructured the loan portfolios of those affected, and created a special contingency fund with preferential rates, grace periods, and streamlined processes for individuals, businesses, and small companies in the impacted areas.

With these reopenings, the financial institution’s service network is once again fully available throughout the country: 51 branches operating nationwide; five teller windows, including service at Viva and the CCCT (with special service on Saturdays); and Bancamiga Móvil for flexible and direct service.

Where are the reopened branches located?

• San Felipe: Avenida Libertador, corner of Calle 6, Hermanos Dominguez Building, Yaracuy State.
• Maiquetía: Avenida Soublette, Litoral Shopping Center, Level 2, La Guaira.
• La Castellana: Avenida Francisco de Miranda with Avenida Eugenio Mendoza, Headquarters Building, Ground Floor, Miranda State, Caracas.

With these actions, Bancamiga reaffirms that its greatest strength lies in the trust of its clients, solidifying its position as an unwavering partner for overcoming any challenge.

Information and images are for illustrative purposes only and are courtesy of Bancamiga Banco Universal

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