Apple incorporates refunds in its store
The company added the function that will allow users to request a refund of their money in its latest version of the operating system iOS 15
Apple incorporated in the latest version of its mobile operating system, iOS 15, a new function in the App Store with which it allows users to request a refund for the purchase of an app from the software platform itself, something that until now had to be done from the outside.
iOS 15 was announced this Monday during Apple’s annual developer event, WWDC21, and as part of this conference the American company also shared the news that comes to the App Store.
Among them, the introduction of a ‘request refund’ button for internal payments from the App Store, such as the purchase of paid apps or content purchases within the application, stands out.
Until now, refunds from the App Store were managed from outside the platform, filling out a form on Apple’s website from the ‘Report a problem‘ section.
With the arrival of iOS 15, the system incorporates a new application programming interface (API), StoreKit 2, which allows users to request refunds directly from the application, as well as to more easily cancel self-renewing subscriptions, such as informs the Apple developer website.
As part of StoreKit 2, when a user chooses the ‘Request Refund’ option, Apple sends a message via email to report the status of each request within 48 hours.
The new feature is available now in the iOS 15 beta, and will be generally available with the system launch in the fall. Users will be able to continue using the reporting option through Apple’s website.
K. Tovar
Source: Excelsior
