Technical support fraud for Microsoft is around 63%
A study of the company founded by Bill Gates determined that through pop-ups, emails, web redirection, among other things, hackers look for ways to obtain personal information from users
63% of users have suffered attempts at fraudulent technical support contacts through pop-up windows, ‘phishing’, ’emails’, web redirection and telephone calls, according to a Microsoft study.
Those known as technical support scams are based on cheating users, who believe they are dealing with a member of the technical support team of a technology company.
The scammers are dedicated to contacting users through pop-up windows, ‘phishing’, ’emails’, web redirection and phone calls, and through intimidation tactics and social engineering they try to convince them of the need to install supposed technical support programs, by They have to pay.
Through emails or phone calls, they claim to belong to the technical team of a technology company to gain the trust of users. To reinforce the farce, they can impersonate the caller ID to show a legitimate technical support phone number from a trusted company.
These people try to get the passwords of their accounts and personal data, and for this, they can install an alleged technical support program to solve a non-existent assumption that actually gives them remote access to the computer.
Scammers can display fake error messages, put the browser in full screen and show pop-up messages that do not disappear and that essentially block the browser. They usually accompany these actions with a technical support contact, so that the user can contact them. The company itself warns that Microsoft error and warning messages never include phone numbers.
Once the scammer gets the data he takes control of his accounts, the most common is to demand a disbursement of money so that the user can take control of his account again. They can also be done with personal information or bank details.
The Microsoft study, Global Tech Support Scam 2018, was carried out in 16 countries around the world, and shows that 63% of computer users have been exposed to scam attempts, and that 6% of them have suffered losses economic consequences of this criminal activity.
K. Tovar
Source: 3DJuegos
