Google crash was provoked by a “configuration error”
The company explained in a statement that what happened on June 2 in the United States was caused by a malfunctioning of a change scheduled to affect only a few servers
Google has explained that the fall of its service on Sunday, June 2, in the United States, was mainly due to a configuration change that was only going to affect a few servers in a single region, but due to an error in its application, affected more servers than expected.
According to a statement from Google, this error that originated in the United States caused more than half of the network capacity to stop working, which caused that the services of Google, especially Google Cloud Storage and YouTube, became slower and presented a high error rate.
The network traffic that came or went to the affected regions tried to adjust to the network capacity that remained, but could not, which caused the network to become congested. Faced with the problem, Google prioritized the most important services and slowed down others such as Google Cloud and YouTube.
They assure that the engineering teams of the company tried to fix the problem, but that the congestion of the network caused that the restoration of the correct configurations to end the fall of the service also was slower, in such a way that the solution was delayed.
Despite this, they affirm that the majority of users did not notice any impact or only a slight impact on Google services, although the company has registered that global visits on YouTube were reduced by 10%, Google Cloud Storage traffic decreased by 30%, and about 1% of Gmail users had problems with their accounts.
K. Tovar
Source: 20minutos
