Zoom has announced the new features that it will soon introduce on the platform, both for companies and individuals, such as the integration of email and calendar services or chat in the Zoom One collaborative solution.

This year Zoom has incorporated more than 1,500 new features and improvements to its communications platform, a fact that the company’s executive director, Eric S. Yuan, has shared within the framework of the Zoomtopia event, where other news that will arrive have been announced coming soon, both for companies and individuals.

The Zoom platform will integrate, first in beta, Zoom mail and calendar services, and early next year, it will do the same with the virtual coworking space Zoom Spot.

Zoom Virtual Agent, the conversational AI and chatbot solution for providing customer support, will be available in early 2023, and will be able to fully integrate with Zoom Contact Center. It will also be offered as a standalone chatbot solution.

Zoom One, the all-in-one communication and collaboration offering, has integrated Chat and Meeting Chat. And coming soon, as part of Zoom IQ for Sales, Zoom IQ Virtual Coach will allow you to simulate a variety of sales situations to give salespeople a real-time practice environment during calls with prospects.

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Source: dpa

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Zoom brought automatic transcription in real time to the free accounts of its Zoom Meetings video calling service, a feature already available in paid subscriptions that seeks to improve the accessibility of the platform.

The technology company announced in February that in October, this feature would be available to all Zoom users, so from this week any user can activate it in their free account.

This function, available so far in the Zoom Meetings and Zoom Video Webinars paid accounts, allows the generation of automatic transcripts during video calls, and is included among the accessibility tools implemented by the company.

“For us it is important that everyone can connect, communicate and participate successfully using Zoom”, assures the head of Product Marketing, meetings and chat, Teresa Larkin, in the official blog. She points out that “without the appropriate accessibility tools, people with disabilities face huge barriers when using video communication solutions.”

Automatic transcription can be activated from the Zoom web portal. They are currently available in English, but the company says it will extend it to more languages ​​in the future.

K. Tovar

Source: El Espectador

La entrada Zoom enables transcription for free accounts apareció primero en Bitfinance.

Skype, for a long time, was the platform par excellence for making video calls until the world entered a pandemic due to Covid-19 and then Zoom entered in an overwhelming way adapting quickly to the different needs of users.

Inspired by Zoom, Skype seeks to renew itself once again. Microsoft has just announced that its calling platform will be faster, more reliable and will have a more modern design, integrating it with its operating system, Windows 11, which shows a new look in its entire interface, but mainly visible in the chat and the icons, respecting the Fluent Design guidelines, with new colors and gradients.

On the Skype screen, all participants will soon be able to be seen, even if they do not have the video option activated, in which case the image established in the profile or their initials will be displayed, the user having the possibility of configuring their view in “gallery” mode, grid, or inverse.”

Another new feature is the ability to make video calls without the need to register on the platform. Additionally, Skype will have another interesting function called TwinCam. “After scanning a QR code from the mobile it will allow adding a second camera to the video call in progress.”

Changes have also been made related to the operating system, which was increased by 30 % for devices with Android version, also promising that it will be compatible with different browsers and on all types of devices.

The announced changes will reach the versions of Skype for all the platforms on which it is available, but gradually, because Microsoft has not yet announced a date for its official launch.

M. Rodríguez

Source: trecebits.com

La entrada Skype transforms its design by imitating Zoom apareció primero en Bitfinance.

Zoom announced the arrival of its platform to Oculus from Horizon Workrooms and the implementation of machine translation along with the expansion of real-time transcription by the end of the year.

The technology company shared in its annual event “Zoomtopia” the innovation plans of its platform, with which it seeks to transform the trajectory of business and personal communications with new products, features and collaborations.

Zoom plans to enable Zoom Events Conference, which allows hosts to host multi-track, multi-day events, including features such as a lobby, chat, networking, sponsors, polls, recordings, or analytics.

New solutions for Zoom include Zoom Video Contact Center (VCC), with which to connect experts and end customers through video; Zoom Advanced Whiteboard, a real-time collaboration tool that acts as a digital canvas; and Zoom Rooms Smart Gallery, for meeting spaces of all sizes, providing individual video feeds of the participants in the room.

The company also discussed coming to Oculus through a partnership with Horizon Workrooms, which will allow users to access their Whiteboard and hold Zoom meetings within the virtual Workrooms environment when it launches early next year.

The platform will incorporate machine translation and extend live transcription, with support for multiple languages ​​by the end of next year. In addition, Zoom’s Hot Desking solution, available later this year, will allow employees to reserve desks and spaces in their offices using an interactive map,

Regarding security and privacy, the company indicated that the beta of the Bring Your Own Key (BYOK) technology arrives at the end of the year, with which customers will be able to provision and manage their own encryption keys. It will also extend end-to-end encryption to Zoom Phone next year.

K. Tovar

Source: Telecinco

La entrada Zoom will have automatic translation apareció primero en Bitfinance.

Zoom announced its new comprehensive Zoom Events platform, which produces interactive virtual experiences in its tool with functions such as payment events and statistics, and which will be available in the coming months.

Zoom Events is a comprehensive solution for event organizers, with the ability to produce live events with tickets for internal or external audiences of any size, and combines other platform tools such as Zoom Meetings, Chat and Video Webinars.

Among its benefits, the new tool allows building a ‘hub’ of events to manage and share them, from where you can also manage the sale of tickets and registrations and control access and billing from a single portal, as reported by Zoom in a release.

Zoom Events users can host free or paid events, as well as one-time or serial events, bringing attendees together with an integrated network of contacts and tracking event statistics such as attendance, registration and income.

The new platform is oriented to different use cases: from large companies that seek to manage and host internal events or conferences for users; to small businesses and entrepreneurs who have been using OnZoom to create, host, and monetize events like fitness and cooking classes, theater performances, and more.

K. Tovar

Source: dpa

La entrada Zoom announces the creation of a new platform apareció primero en Bitfinance.