Committed to creating safe spaces and improving access to healthcare for all Venezuelans, the Fundación Venemergencia inaugurated a new Automated External Defibrillator (AED) in the nation’s capital city. This device is the 33rd installed by the institution, this time in partnership with Metromedia and the Caracas Metro. The crowded La Hoyada station is now officially part of the Venemergencia Group’s Public Access Defibrillation Program (PAD).

The inaugural event was attended by representatives of the subway system and members of the foundation team. With this step, one of the city’s busiest pedestrian stations becomes a benchmark for public safety and preventative healthcare for the thousands of users who pass through its facilities daily.

Medical technology in the heart of the city

During the event, Caracas Metro authorities highlighted the impact of this initiative at such a crucial point in the mass transit system, emphasizing the value of having cutting-edge medical technology readily available to the public to address critical situations immediately.

Dr. Andrés Simón González-Silén, founding partner and CEO of Venemergencia, highlighted the social impact of this achievement: “Installing the 33rd AED at the La Hoyada station of the Caracas Metro is a historic step for Venemergencia. A modern city is not only measured by its infrastructure, but also by its capacity to protect the lives of its people; this project reflects our responsibility to actively contribute to solving real needs and building a more humane and prepared Venezuela.”

Training for frontline personnel

As an integral part of the event, the Venemergencia Foundation conducted Basic Life Support courses for the station’s operational and security personnel, as well as for all Metro system users who came to interact with the simulators and learn CPR. These practical sessions allowed the Caracas Metro team and security agencies working in the area to be instructed on how to act promptly in a cardiovascular emergency using the AED correctly.

With this new cardioprotected zone, the Fundación Venemergencia continues to strengthen its social impact programs. This inauguration not only celebrates reaching the 33rd such facility, but also reaffirms the institution’s commitment to continue traveling throughout Venezuela, implementing innovative solutions and uniting efforts to positively transform the well-being and safety of all Venezuelans, concludes the official statement.

Information and images provided by Grupo Venemergencia                                 

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As part of the tenth edition of the CAF Marathon 2026, the Venemergencia Group led the Medical Update Course for runner care, a training day aimed at strengthening the preparedness of medical personnel and volunteers. They will participate in this emblematic sporting event, which this year will include a 10K race for the first time, in addition to the traditional 21K and 42K distances. The races will be held on Sunday, February 8th.

The training session took place in the Antonio José de Sucre Auditorium at the CAF Tower and was part of a joint effort between Venemergencia, CAF, and Mercantil Seguros, key partnerships that ensure optimal conditions for safety, prevention, and medical care during the event.

During the session, experts from Venemergencia, the Venemergencia Foundation, and sports specialists addressed key topics such as musculoskeletal injuries, heat-related illnesses and dehydration, basic life support, emergency medical management in marathons, and the strategic placement of resources on race day, all aligned with international standards for care at large-scale sporting events.

Medical management and training for the marathon

One of the central themes of the day was the presentation “Emergency Management System during the CAF Marathon,” given by Dr. Luis Enrique Velázquez, Founding Partner and Operations Director of Venemergencia. During his presentation, he explained the technical and operational challenges involved in providing medical coverage for an event of this magnitude and highlighted that, in previous editions, up to 30 % of runners required some type of care, including highly complex emergencies such as cardiac arrest and heatstroke.

Dr. Velázquez also emphasized that the medical operation is designed according to IAAF international standards, which allows for the precise definition of the number of professionals, units, points, and care stations needed. In this context, he explained the integrated response system implemented by Venemergencia, based on four fundamental pillars: human resources, material resources, care units, and communications, and stressed the importance of coordinated work among the institutions involved.

As part of this comprehensive deployment, all runners in the 2026 CAF Marathon will have Mercantil insurance, granting them access to the Urgent Care network of emergency rooms. In cases where the required care exceeds the emergency level, participants will be immediately referred to partner clinics, ensuring continuity of timely and specialized medical attention.

Specialized training for runner care

From an educational perspective, the course addressed the main medical situations associated with long-distance running. Carlos Lobo Oropeza explained the most common injuries in runners and the role of volunteers in identifying warning signs, emphasizing the importance of prioritizing athlete safety.

Likewise, Christopher De Faria, a surgeon and member of the Venemergencia Foundation, reinforced knowledge in Basic Life Support, including the early recognition of cardiac arrest and the correct use of an automated external defibrillator (AED).

Finally, Dr. Ricardo Javornik addressed heat-induced thermal stress injuries, thermoregulation, hydration, and care protocols for this type of emergency.

A comprehensive operation for the safety of all runners

The medical operation for the 2026 CAF Marathon will be made possible through the coordinated efforts of Venemergencia, CAF, Mercantil Seguros, and various security and response agencies, including the Fire Department, Civil Protection, Salud Chacao, Ven 911, paramedics from Vías Rápidas, and Ángeles de la Autopista (Highway Angels), forming a comprehensive care system to respond effectively to any eventuality.

With this preparation process, Venemergencia reaffirms its commitment to safety, prevention, and timely care during the 2026 CAF Marathon. The organization invites runners and attendees to experience this sporting event with confidence and peace of mind, supported by a comprehensive, planned, and coordinated medical care system. Together with its strategic partners, Venemergencia will be present before, during, and after the event, prepared to safeguard the health and well-being of all participants.

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Venemergencia thanked the media and a group of prominent journalists for their support of the initiatives and projects it has been implementing and developing. The occasion was also used to present a significant and relevant publication.

Venemergencia thanked the media and a group of prominent journalists for their support of the projects and initiatives it has been implementing and developing. “Venemergencia: 20 Years of a Disruptive Healthcare System with Social Impact,” written by Rafael Arráiz Lucca and Guadalupe Burelli (who passed away a few months ago), with a foreword by Gustavo Roosen and editorial coordination by Isabela Iturriza Solulés, narrates and documents the extraordinary work of physicians Andrés Simón González-Silén and Luis Enrique Velásquez Díaz in building a project and company that combines professional and managerial excellence with a profound social conscience.

The book testifies that this path in the healthcare field, undertaken as a vocation, can be productive, sustainable, and enriching. The year that is ending, 2025, has been special for Venemergencia with the steady development of Urgent Care, and the coming year, 2026, is quite promising, as it holds great expectations.

In an exclusive interview with the media outlets of the digital communication group EL SUMARIO, Dr. Andrés Simón González-Silén, CEO of Venemergencia, and Dr. Luis Enrique Velásquez Díaz, Director of Operations, discussed the organization’s achievements and objectives as a healthcare provider. They also outlined their upcoming challenges, emphasizing innovation, human compassion, professionalism, and a commitment to the well-being of Venezuelan society. We invite you to enjoy the following video interview and related audiovisual content:

The text’s introduction states and summarizes that: “…the case of Venemergencia is emphatically unique. It began as a venture by two young medical students at the José María Vargas School of the Central University of Venezuela (UCV) twenty years ago, and today it is a healthcare provider with over a thousand employees, all within an environment fraught with difficulties (…) A new model, focused on untangling knots for patients and insurance companies, streamlining emergency care, providing humane treatment, and reducing costs for insurers and policyholders.”

María Alejandra Medina, Venemergencia’s Marketing Director, oversaw the overall success of the understated celebration, attending to every aspect and detail with her characteristic kindness and expertise.

On-site coverage

Audiovisual production and photography: Ida Febres

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The Fundación Venemergencia, in conjunction with the Instituto Venezolano de los Seguros Sociales (IVSS) and the Dr. Domingo Luciani General Hospital, held the 3rd Academic Conference “Trauma: From the Scene to the Operating Room” in Caracas. Operating Room”; a training space focused on the exchange of knowledge on the prehospital and medical-surgical management of polytrauma patients.

The event was held in the Mega Room of the Telefónica Tower and brought together more than 150 participants, including nurses, paramedics, physicians, and medical students, all involved in the field of healthcare and medical emergencies.

For Andrea Galarraga, Director of Sustainability at the Venemergencia Foundation, this event represents the embodiment of the organization’s academic work. “We continue to join forces to strengthen the link between prehospital and hospital staff, to provide better care for polytrauma patients, an initiative that promotes access to healthcare through education.”

Leadership in critical situations, trauma scene management, communication in prehospital emergencies, and surgical management of multiple trauma patients were some of the presentations given by physicians and paramedics such as Wilbani León, Roberto Cecchini, Dr. Javier Goncalves, Dr. Cristopher Varela, Dr. Adrián León, and Dr. Jaddink Rosales.

Dr. Andrés Simón González-Silén, executive director and founding partner of Venemergencia, highlighted the importance of this partnership. “For healthcare to be truly universal, we need to work together in public-private partnerships that allow us to fulfill the greatest duty of healthcare professionals: serving people and saving lives.”

For his part, Dr. Cristopher Varela, head of the Multiple Trauma Unit at Domingo Luciani Hospital and one of the main promoters of the activity, spoke about the next steps. “We are strengthening the knowledge of all personnel involved in trauma management, from paramedics to specialized surgeons. This joint effort will allow us to develop training programs that cover all levels of care, from the most basic to the most advanced, such as the PoliT Patient Course, which we will be presenting in the coming months.”

With this 3rd Academic Conference, the Venemergencia Foundation reaffirms its commitment to continuing education and promoting partnerships that strengthen the Venezuelan healthcare system, fostering the training of professionals capable of providing timely, humane, and quality care in emergency situations.

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In Venezuela, approximately 50,000 people suffer out-of-hospital cardiac arrest each year, and 95% of these cases do not survive due to a lack of community preparedness and the absence of available equipment in public spaces. As part of the commemoration of World Heart Day, the Venemergencia Foundation organized 10 training sessions this week to reinforce knowledge of cardiopulmonary resuscitation (CPR) techniques and the use of automated external defibrillators in communities that already have them, reaching a total of 500 participants. With this initiative, they have strengthened the community’s ability to respond to emergencies and reinforced the organization’s commitment to building a more heart-safe country.

The Fundación Venemergencia launched the  Programa de Desfibrilación de Acceso Público (DAP) in 2024, an initiative that aims to bring emergency care closer to people and transform everyday spaces into heart-safe zones.

Andrea Galarraga, Sustainability Director at Venemergencia, explained that the program “is a key element in creating community medical systems, where people not only have the knowledge to respond, but also the necessary equipment to do so.”

Education and life-saving equipment

The program combines two fundamental pillars: the installation of Automated External Defibrillators (AEDs) in strategic locations and training citizens to act as first responders. Dr. Luis Enrique Velásquez Díaz, founding partner and operations director of Venemergencia, summarizes it clearly: “Education is fundamental in emergency care.”

Since the installation of the first AED in Los Palos Grandes Plaza in Caracas, the Public Access Defibrillation Program (DAP) has shown encouraging results:

• More than 5,000 citizens have been trained in cardiopulmonary resuscitation (CPR) techniques.
• 28 active AEDs are now available in high-traffic locations, including the headquarters of El Sistema, El Teatro Teresa Carreño, and the Iglesia Nuestra Señora de la Candelaria en Caracas, Universidad de Carabobo, and the Basílica de Chiquinquirá en Maracaibo. Various plazas and public spaces in the municipalities of Chacao, Baruta, El Hatillo, and Libertador, as well as several private companies, are now considered cardiac-safe zones thanks to a portable defibrillator installed by Venemergencia as part of institutional partnerships that embody the company’s mission of improving access to healthcare for Venezuelans.

On the occasion of World Heart Day, the Venemergencia Foundation is promoting a safer, more resilient Venezuela with its Public Access Defibrillation Program, which has already installed 28 automatic defibrillators throughout the country.

“Every second counts in an emergency. Every minute that passes reduces the chance of survival by 7% to 10%,” reminds Dr. Andrés Simón González-Silén, founding partner and executive director of Venemergencia, emphasizing the urgency of having prepared environments.

People at the center

Beyond the innovation of installing public-use medical equipment, the DAP is a community development program that promotes safer, more supportive, and resilient societies, thanks to multi-sectoral partnerships in which citizens are key players. By empowering people to respond to pre-hospital medical emergencies, the DAP is another step in transforming the healthcare system.

The expansion of the program to various cities across the country confirms the Venemergencia Foundation’s commitment to making Venezuela a cardiac-safe nation and paves the way for a future in which every community is capable of saving lives.

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The Emergency Medical Aid Provider Diploma, taught and designed by the Venemergencia Foundation in partnership with the Andrés Bello Catholic University and the International Center for Professional Development (CIAP), graduated its first cohort of healthcare professionals with certified first aid training. different types of medical emergencies and urgencies. More than 250 people have already been trained in this program, which has had 12 previous editions in partnership with Simón Bolívar University. With this cohort, twelve more people join the group, thanks to the institutional partnership between Venemergencia and UCAB.

This Diploma for the Training of Emergency Medical Assistance Providers (PAME) was the first major project of the Venemergencia Foundation with a curriculum that, combining the best of American and European experience, allows paramedics to certify their knowledge, often empirical, in addition to ensuring the excellence of their performance and allowing them to opt for better career options and an improvement in their quality of life.

In partnership and collaboration with UCAB’s CIAP (Center for Advanced Medical Training and Training), PAME is being expanded, developed, and strengthened as the only diploma in prehospital health created and implemented by a private institution and, as of 2025, is endorsed by the National Academy of Medicine. PAME has become an educational benchmark, with students including doctors, nurses, paramedics, firefighters, nutritionists, and students from these and other healthcare disciplines.

The event was chaired by Dr. Andrés Simón González – Silén, founder and Executive Director of Venemergencia, and Dr. Luis Enrique Velásquez, also founder and Director of Operations at Venemergencia, along with two representatives from CIAP: Luisa Azuaje, Academic Design Coordinator, and Yohana Mata, Faculty Support Coordinator.

For more information and contact: fundavenemergencia@grupov.com.ve.

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The Department of Comprehensive Development of the Faculty of Humanities of the Metropolitan University and the Venemergencia Foundation join efforts to improve access to health in Venezuela with the creation of the elective subject: Comprehensive Medical Assistance, an opportunity for all students to acquire tools that allow them to save lives, as first responders, in medical emergencies.

Comprehensive Medical Assistance is a theoretical-practical subject, which manages the highest quality standards, taking the best of the curriculum of the American Heart Association (AHA), and the manual for the Management of Prehospital Trauma, of the College American Society of Surgeons (Prehospital Trauma Life Support – PHTLS).

The incorporation of subjects that are distinctive for the comprehensive profile of its graduates is part of the mission with which the Metropolitan University (UNIMET) trains professionals recognized for their ethics, leadership and entrepreneurial capacity. “Starting in April 2024, students will have the alternative of the Comprehensive Medical Assistance elective, a subject that gives them the freedom to prepare with skills that allow them to create competitive advantages based on differentiation,” said Franco Roversi, director of Studies. General and Basic.

Whether professional, community, or personal, knowing how to respond to medical emergencies is a skill that can make a difference in any environment. “We are very proud to celebrate World Health Day with this alliance between UNIMET and the Venemergencia Foundation with which thousands of future educators, engineers, psychologists and lawyers, among others, will no longer only be key actors for the development of the sector. productive, but they will be able to be a fundamental part in the chain of survival of patients,” added Dr. Andrés Simón González-Silén, founding partner of Venemergencia.

Access to educational content inherent to prehospital care is vital to establish cultural dynamics in which all people, according to their abilities, are able to provide appropriate responses to medical emergencies. The Comprehensive Medical Assistance subject promotes the transversal inclusion of health capabilities that strengthen citizen practice through co-responsibility with the community and society in general.

About Venemergencia

Venemergencia is Venezuela’s comprehensive assistance platform, dedicated to improving the quality of life of Venezuelans with health and auto services, it is the only one in the country with ISO 9001:2015 certification for its Quality Management System. A modern system that operates at a preventive level, offering services focused on providing a primary diagnosis to avoid unnecessary visits to clinics and also taking care of Venezuelans’ vehicles, offering better quality of care for users and reducing operating costs. It has the largest fleet of ambulances, tow trucks, cars and motorcycle ambulances in the country and its services are available 24 hours a day, every day of the year.

It is a Venezuelan company, founded by Venezuelans, with private and national capital, specialists in development and implementation of services aimed at solving real needs. With 20 years of experience in the implementation of innovative business models, it has positioned itself as a leader in technological innovation, at the service of clients to always be present! in the daily lives of Venezuelans.

For more information, you can check: info@grupov.com.ve.

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