Recognizing the transformative impact of a gift, Bancamiga will be collecting toys at 48 branches nationwide this Saturday from 9:00 am to 3:00 pm, in celebration of Children’s Day. A stuffed animal, a toy car, a doll, a ball, or a children’s wellness kit (new or in perfect condition) will represent a heartfelt embrace from our customers to the affected communities.

Children’s Day is much more than a date on the calendar; it’s the perfect opportunity to remind children how precious and loved they are. This year, the celebration takes on an even deeper meaning following the events of June 24th.

Bancamiga employees will receive these donations this Saturday to distribute them on Sunday in La Guaira. The bank invites citizens to visit branches with their children to enjoy a special day, where the little ones will also receive a Kids Card as a gift, ideal for taking their first steps in the financial world with awareness and education.

An unwavering commitment

The toy distribution is part of the meticulous contingency plan that Bancamiga initiated from the first day of the emergency to support the affected areas. This strategy includes the creation of a special fund with preferential rates, grace periods, and simplified procedures for individuals, businesses, and SMEs.

The plan also includes receiving funds from abroad without fees, restructuring loan portfolios, directly distributing drinking water, milk, mattresses, and non-perishable food items, along with waiving point-of-sale fees and providing free replacement of the Bancamiga Mastercard Debit Card.

At Bancamiga, every employee is convinced that rebuilding the future begins by protecting children’s present. The bank’s statement concludes with an invitation: Come to any of our branches this Saturday, bring a toy, and give the gift of a smile. We’ll be waiting for you!

Information and images are for illustrative purposes only, courtesy of Bancamiga Banco Universal.

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Distance shrinks when solidarity and technology come together. With the aim of strengthening ties between those far away and their loved ones, clients, or business partners in the country, Bancamiga brings Venezuelans closer together with Solución Amiga, a fast, secure, and simple alternative for receiving funds from abroad directly into your checking account, with 0% commission.

The process involves generating a request link from Bancamiga Online or Bancamiga Suite, which is sent to the person making the transfer. The recipient only needs an international Mastercard credit or debit card and to fill out the form to complete the transaction.

The funds are received immediately in bolivars, eliminating unnecessary waiting times and intermediary costs. This tool is designed for both individuals and businesses and is available 24 hours a day.

This advantage is part of the comprehensive support plan following the earthquakes

This commission waiver is part of the comprehensive support plan that Bancamiga activated on June 24th to assist those affected by the earthquakes. This plan includes the creation of a special financing fund, the restructuring of loan portfolios, the centralization of supplies at our branches in Caracas and other parts of the country, and the direct distribution of drinking water, milk, mattresses, household goods, and non-perishable food.

For Bancamiga, being there means responding when it matters most and ensuring that support arrives on time, as emphasized in an institutional statement.

Information and image courtesy of Bancamiga Banco Universal

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A special financing fund, the restructuring of loan portfolios, and the deployment of direct logistical aid are part of the contingency plan implemented by Bancamiga following the earthquakes that struck the country on Wednesday, June 24.

The humanitarian assistance program aims to mitigate the material damage suffered, with a special focus on the state of La Guaira. Immediate humanitarian assistance has included the shipment and distribution of drinking water, milk, mattresses, household goods, and non-perishable food items to this region.

Similarly, to centralize the receipt of supplies and coordinate support, 50 branches nationwide were designated as collection centers.

On the financial front, the strategy aims to safeguard the distribution chain of essential goods and provide liquidity to the affected productive sectors.

Current loans: Bancamiga will restructure terms and adapt payment plans to the actual recovery capacity

Bancamiga established a business and commercial recovery fund of $5 million, intended to provide financing under special conditions to merchants and business owners whose inventories or premises suffered damage, primarily in the state of La Guaira.

In parallel, a review of existing loans for clients impacted by the earthquake has begun in order to restructure their terms and adapt payment plans to their actual recovery capacity.

Business operations will also be maintained through the daily settlement of transactions processed through Bancamiga point-of-sale terminals.

The plan also includes the temporary waiver of fees on digital channels to expedite the transfer of funds between individuals. During the contingency, Mobile Payment transactions of Bs. 150,000 or less will not generate commissions, while the Solución Amiga service will operate without deductions to allow the immediate entry of funds from abroad.

The technological platforms and customer service channels remain operational to support the flow of essential banking services, the Venezuelan banking and financial institution concluded in a statement.

With information and images for illustrative purposes courtesy of Bancamiga Banco Universal

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In a financial environment that demands absolute rigor and demonstrable transparency, Bancamiga has consolidated prevention in each of its processes, elevating its risk management culture.

On its way to its first 20 years, Bancamiga demonstrates that the fundamental pillar of its security originates from the highest corporate levels. Its Board of Directors, chaired by Dr. José Simón Elarba, has prioritized and invested heavily in compliance and prevention, demonstrating a proactive commitment to protecting the bank against global challenges. There is a total commitment to the Prevention and Control of Money Laundering, Terrorist Financing, and the Financing of the Proliferation of Weapons of Mass Destruction.

“The support, vision, and investment of the Board of Directors, make all the difference operationally. It is a declaration of principles that allows us to act with complete independence, state-of-the-art resources, and the utmost rigor,” Elarba stated.

This commitment and leadership have a single, non-negotiable objective: to safeguard depositors’ assets with the seriousness, responsibility, and respect that their trust deserves.

A driving force for prevention

To achieve this level of asset protection, the institution maintains a robust and constantly evolving Integrated Risk Management System (IRMS). This set of policies, rules, and procedures serves as the core of the bank’s “institutional shield,” enabling the proactive identification, measurement, control, and mitigation of any exposure, ensuring financial traceability in every transaction across the network.

Bancamiga’s prevention architecture is being adapted to international standards, necessary for operating in the global banking environment, guaranteeing that its anti-money laundering policies are perfectly aligned with best practices and guidelines from developed countries.

In the national regulatory sphere, Bancamiga’s operations are adapted to all current prudential regulations. Compliance with these regulations will allow Bancamiga to consistently exceed the parameters required by the regulatory body, demonstrating a zero-tolerance policy toward irregular transactions.

Technological and process modernization

Its Integrated Risk Management System has undergone a profound modernization process, redesigning its workflows to make them more agile, efficient, and robust in the face of the new dynamics of the digital economy. However, the best technology requires the most specialized human talent.

For the past two consecutive years, Bancamiga has implemented an ambitious training and awareness program for its staff. This ongoing effort has placed special emphasis on strengthening prevention and control units, ensuring that the bank’s daily operations are handled by highly trained, career experts.

This deep commitment to compliance has a clear goal: to position Bancamiga as a global benchmark of trust.

Information and image provided by Bancamiga Banco Universal                         

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In a continued effort to strengthen the country’s entrepreneurial and business ecosystem, Bancamiga and the Baruta Municipality held the forum “Tools to Boost and Grow Your Business” at the Trasnocho Cultural Center.

The event was opened by José Simón Elarba, Chairman of the Board of Directors of Bancamiga, and included remarks from Darwin González, Mayor of the Baruta Municipality. Both leaders emphasized the importance of technical training and financial support as fundamental drivers of local and national economic progress.

For José Simón Elarba, the more than 400 forum participants represent “the Venezuela that is possible, with many ideas, projects, and a desire to contribute something new. Our social commitment is to ensure they can count on Bancamiga to make each of their ideas a reality, helping them grow from entrepreneurs to business owners.”

Practical knowledge / Training activity

The forum offered a strategic roadmap for attendees, covering everything from market realities to cutting-edge technological tools. Professor Luz Aimara Morales, Director of the Innovation and Entrepreneurship Center at UCAB, presented the lecture “A Snapshot of Entrepreneurship in Venezuela,” providing key data on the behavior and challenges of new business models in the country.

Marketing and innovation strategist Isa Bermúdez captivated the audience with her presentation, “The Voice of Your Brand,” emphasizing the need for authentic communication to connect with today’s consumer.

Digital transformation was also featured, presented by Joco González, CEO of Zuliatec, who delivered the lecture “Strategic Use of Artificial Intelligence (AI),” demonstrating how this technology can immediately optimize processes and sales.

To close this training event, economist Luis Oliveros spoke about “Opportunities for My Business in Today’s Economy,” offering a forward-looking analysis of how to navigate the financial environment to achieve profitability and sustainability.

Video coverage of the guided learning initiative

This forum is part of Bancamiga’s social commitment, aimed at promoting business development by providing practical knowledge that empowers entrepreneurs to make informed decisions.

With these kinds of events, Bancamiga reaffirms its position as a strategic partner for those committed to innovation and productive development in the country.

On-site coverage by Grupo El Sumario media outlets; more information and images provided by Bancamiga.

Audiovisual production: Ida Febres

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Bancamiga, one of the most dynamic and innovative financial institutions in the Venezuelan banking system, celebrates its 19th anniversary this Thursday. These nearly two decades have been marked by profound processes of change and growth, all guided by the same purpose: to offer the country innovative products and services that meet the needs of Venezuelans.

“Reaching 19 years with 1,221,000 clients is a direct result of a strategy focused on offering services designed to boost the financial growth of children, teenagers, and adults, as well as entrepreneurs, merchants, and business owners, regardless of their location. This strategy achieved $26.963 billion in transaction volume in 2025,” stated José Simón Elarba, Chairman of the Board of Directors of Bancamiga.

Since its inception, Bancamiga has been a tireless advocate for financial inclusion. Its portfolio has set the standard in the market with solutions that are now commonplace for millions, such as Interbank Mobile Payments, foreign currency account management, and the introduction of contactless point-of-sale terminals, according to a statement from the bank.

One of its flagship products, the Bancamiga Mastercard Debit Card, has transformed the consumer experience by allowing payments in both bolivars and foreign currency, while also facilitating access to streaming platforms and international e-commerce purchases. This offering is complemented by Bancamiga Suite, a mobile application that has evolved to offer practical, functional, and, above all, secure operation through tools such as the Virtual Lock and ID Check.

The value of human capital and trust

For José Simón Elarba, the success of these 19 years lies in the synergy between customer trust and the dedication of a team of 1,351 people, 73 % of whom are women, all committed daily to providing solutions that improve the quality of life for society.

Following this strategy, Bancamiga has installed more than 203,000 modern point-of-sale terminals, which, in addition to providing the basic transaction function, allow users to pay and top up phone and TV services, validate lottery tickets, and play the lottery. This has made Bancamiga the second bank in the financial system with the largest presence of terminals in the national market.

These POS terminals, developed in partnership with Soluciones Integrales Tecnológicas (SITCA), are wireless, Global Band compatible, and feature Wi-Fi, a touchscreen, and allow for electronic, secure, and immediate cashback payments to customers.

There are already 51 Bancamiga branches

In a challenging digital environment, security is the cornerstone of Bancamiga’s innovation. After four years of rigorous work, the institution became the first bank in Venezuela to obtain PCI DSS certification version 4.0, the most demanding global standard for payment card data protection.

This certification confirms that Bancamiga’s processes comply with the strictest international security standards, guaranteeing confidentiality and professionalism in the handling of its users’ sensitive data.

As part of its expansion, Bancamiga opened its 51st branch this year in San Felipe, Yaracuy state, adding another physical service point to its network, which also includes nine non-bank correspondents, one affiliated branch (Viva Supercentro Hypermarket), three external branches (Plumrose, Corpoelec Maracaibo, and the José Antonio Páez University in San Diego, Carabobo state), and the Bancamiga Mobile unit, which in almost three years of operation has traveled more than 40,000 kilometers and is a key element in expanding banking services and reaching a wider audience.

In these 19 years, Bancamiga has not only grown as a bank but has also forged a deep bond with Venezuela through its unwavering commitment to sustainable development. Their Corporate Social Responsibility programs have focused on health, education, the environment, and culture, with training as the driving force behind positive and lasting change in our communities. In 2025 alone, Bancamiga supported 4,061 entrepreneurs with training programs that opened doors for them and transformed their dreams into realities.

“But our true engine of growth has been our human talent, a committed team full of passion for Venezuela. That is, without a doubt, the heart behind our achievements, transforming challenges into opportunities,” concluded José Simón Elarba.

With information and reference images provided by Bancamiga Banco Universal

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Bancamiga formally launched its 2026 training program with the forum “Keys to Transforming and Boosting Your Business.” The event, held at the Pedro Elías Gutiérrez Theater, was attended by more than 300 local entrepreneurs.

The activity, organized in strategic partnership with the Vargas Municipality Mayor’s Office in La Guaira State, provided essential practical and theoretical tools for business sustainability.

Since 2022, the bank’s training program has benefited more than 7,000 Venezuelans nationwide

“For Bancamiga, entrepreneurship is one of the driving forces of the economy. Our goal is not only to offer financial services, but also to support Venezuelans with quality training that ensures their ventures are profitable and sustainable,” said José Simón Elarba, Chairman of the Board of Directors of Bancamiga.

Guided by experts in various fields of management and innovation, participants explored critical areas for business success, such as the purpose of entrepreneurship, in order to define their long-term vision; and their business model and value proposition, to differentiate themselves in the current market. They also learned strategies for connecting with their ideal audience.

Commitment to business development

Promoting entrepreneurship and business development among Venezuelans are fundamental pillars of Bancamiga Banco Universal’s Corporate Social Responsibility strategy. This initiative is part of a robust training program that, since its inception in 2022, has positively impacted more than 7,000 Venezuelans with a business vision throughout the country.

In addition to academic training, participants had the opportunity to learn firsthand about the portfolio of products and services that Bancamiga offers to small and medium-sized businesses.

With this successful event in La Guaira state, Bancamiga reaffirms its commitment to continue traveling throughout the country, providing the necessary tools for Venezuelan talent to transform into solid businesses that contribute to the country’s development.

With information and images provided by Bancamiga Banco Universal

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2025 closed for Bancamiga with results that allowed it to consolidate its position as one of the leading institutions within the large segment, driven by the outstanding annual growth of its assets. As of December, its total assets reflected an annual increase of 631.12 %, positioning it as the second institution with the highest percentage growth within its segment.

Bancamiga’s annual performance was primarily driven by the expansion of its gross loan portfolio, which registered an annual increase of 847.03 %.

Regarding the asset composition as of December 2025, the loan portfolio represented the largest concentration at 39.37 %, registering an annual increase of 9.02 percentage points. This was followed by cash and cash equivalents at 29.67 %; investments in securities at 13.00 %; and other assets, which totaled 17.95 %.

The institution’s total assets achieved an average monthly growth of 18.15 % in 2025, surpassing the averages for the financial system (16.33 %) and the private banking sector (17.33 %). These results strengthen Bancamiga’s position as the seventh-largest bank in the country in terms of asset volume. By December 2025, Bancamiga had achieved a 7.92 % market share in the private banking sector and a 3.63 % market share in the Venezuelan Banking System.

Public deposits

As of the end of December 2025, Bancamiga’s total deposits registered an annual growth of 445.39 %, positioning it as the sixth-largest entity in the Venezuelan Banking System in this category. It also achieved an average monthly growth of 15.41 %, surpassing the 14.90 % of the Venezuelan Banking System and remaining in line with the 15.45 % of the private sector.

Regarding deposits in foreign currency, Bancamiga maintains a prominent position in the market, ranking among the top three private banks in public deposits in foreign currency. The institution holds 15.80 % of private banking deposits and 8.91 % of the Venezuelan Banking System’s deposits, solidifying its position as a leader in this segment.

In December 2025, Bancamiga closed with a level of foreign currency deposits that allowed it to maintain its position for the sixth consecutive month as the bank with the highest proportion of foreign currency deposits within the system, at 59.81 %. On an annual basis, it absorbed 3.57 percentage points from private banks and 1.94 percentage points from SBV (Banco de Venezuela).

Bancamiga’s growth in recent times has been supported by innovative products and services that meet customer needs, and by its commitment to bringing banking services to more Venezuelans, regardless of their location. This is why it promotes special operations throughout the country and travels across Venezuela with its mobile banking service, Bancamiga Móvil.

Structural gap

Bancamiga’s structural gap registered solid annual growth during 2025. It began at 44.18 % at the close of December 2024 and reached 50.43 % at the close of December 2025, representing a net increase of 6.25 percentage points.

This progress positions Bancamiga with a more robust structural gap, strengthening its financial intermediation capacity and operational stability at year-end. The annual increase allowed this growth to place Bancamiga above the banking system and the large banking sector by 10.51 and 11.22 percentage points, respectively, by the end of December.

Equity

Bancamiga closed 2025 as the largest financial institution with the highest relative growth, achieving an annual increase of 1,344.03 %. In contrast, the banking system as a whole showed an increase of 710.84 %, and private banks an increase of 858.95 %, demonstrating the institution’s solid performance and market leadership.

This result was reflected in a capital base that places Bancamiga as the fifth-largest institution in terms of capital within the private banking sector.

At year-end, the institution consolidated a market share of 3.23 % within the SBV (Social Banking System) and 6.64 % in private banking, representing increases of 1.42 and 2.23 percentage points, respectively.

Financial income

By December 2025, Bancamiga’s balance sheet registered a growth of 1,506.53% compared to December 2024, significantly exceeding the growth of the Venezuelan Banking System (SBV). Furthermore, the institution ranked among the top 5 private banks and the top 6 within the SBV.

This performance translated into a market share of 6.48% in the total system and 10.06% within the private sector, reflecting increases of 2.02 and 2.67 percentage points, respectively, compared to 2024.

Net result

Although the Venezuelan financial system showed annual growth of 1,111.3% by December 2025, Bancamiga achieved a relative growth of 18,963.3 %, consolidating its position as the institution with the highest growth within the large banking sector.

Bancamiga also strengthened its market share, reaching 3.16 % in the Venezuelan banking system and 5.81 % in the private banking sector, representing significant year-on-year increases of 2.95 and 5.14 percentage points, respectively.

Additionally, the bank reported a return on equity (ROE) of 88.01 % and a return on assets (ROA) of 16.28 %, indicators that highlight its efficiency and operational strength, according to a statement from the institution.

Information and image provided by Bancamiga Banco Universal

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Starting this Friday, January 9th, Bancamiga Banco Universal customers can obtain the special edition Bancamiga Debit Card with a design alluding to the Divina Pastora.

With this design, Bancamiga celebrates Venezuelans’ devotion to the Divina Pastora (Divine Shepherdess), whose 168th procession will bring together hundreds of thousands of faithful on January 14th, departing from her sanctuary in the town of Santa Rosa and ending at the Barquisimeto Cathedral.

The Divina Pastora Debit Card will be issued exclusively at the following branches: Barquisimeto Centro, in the Crepuscular Shopping Center; Bancamiga Este, in the Ciudad París Shopping Center; and Mercabar, Industrial Zone III, ITC Shopping Center.

Bancamiga offers its clients designs that connect with heartfelt expressions of faith.

With the launch of 3,500 Divina Pastora Debit Cards, Bancamiga aims to provide its clients with designs that connect with expressions of faith, such as those surrounding Saint José Gregorio Hernández, Our Lady of the Valley, and Our Lady of Chiquinquirá.

The Bancamiga Mastercard Debit Card allows you to pay at points of sale both domestically and internationally, withdraw cash from ATMs abroad, make online purchases quickly and with high security standards, and subscribe to streaming services like Disney Plus, Netflix, and Spotify. The Bancamiga Mastercard Debit Card also offers exclusive discounts at partner merchants nationwide.

Available in its Business, Black, Kids, Padel, and Gamer versions, the Bancamiga Mastercard Debit Card is supported by NFC technology, enabling fast and secure one-click payments simply by tapping the card against the point-of-sale terminal. It is even tokenized in Bancamiga Suite, allowing customers to pay simply by tapping their mobile phone against the terminal.

For details on the locations of branches in Barquisimeto where you can pick up the special edition Bancamiga Debit Card featuring the Divina Pastora design, visit www.bancamiga.com, “Find Us” section.

With information and reference image provided by Bancamiga Banco Universal 

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Advances in products and services solidify Bancamiga as a solid and innovative private entity. At the close of 2025, the institution celebrates significant milestones in expansion, technological modernization, and security.

According to a corporate statement from this private banking organization, the following is a list of the ten milestones that have marked its growth in 2025:

1. Solutions for the business sector

The Mastercard Business Card has become a key tool for small, medium, and large businesses. It simplifies expense management and cash flow, offering benefits such as insurance and the Easy Savings Specials program, which includes training tools, planning resources, and exclusive discounts.

2. Two years traveling the country

Bancamiga Móvil celebrated its second anniversary of bringing banking services to Venezuela. In 2025, the Fuerza Móvil team traveled to more than 13 states, opening 19,275 accounts, selling 641 point-of-sale terminals, and adding 214 new corporate clients.

3. The one million customers and 18 years of history

A symbol of Bancamiga’s exponential growth was reached on March 20th with the historic milestone of its one millionth customer. This was a 19-year-old resident of Guatire, Miranda state. This achievement coincided with the institution’s eighteenth anniversary of operation.

4. Cutting-edge security and data protection

The Bancamiga Suite application remains at the forefront with NFC technology for mobile payments (via Switch 7B) and the ID Check system, a verification code that ensures the security of online purchases. To strengthen this ecosystem, the bank launched its first series of cybersecurity talks, educating customers on the importance of always accessing the platform through the official domain, https://www.bancamiga.com, to prevent fraud.

5. Leadership in point of sale (POS) terminals

The institution has made progress toward its goal of 200,000 point-of-sale terminals in the market. Devices such as the AMP 8200, AMP 8400, MPOS 2200, Aisino A75, and A80 offer contactless technology, recharge management, bill payment capabilities, and Wi-Fi connectivity.

6. Boosting banking through kids accounts

The stability of the customer portfolio was strengthened through special weekend operations, notably the Kids accounts promoted on Children’s Day and Christmas. In just 10 Saturdays, 18,821 children and teenagers were brought into the banking system. Additionally, 6,875 adult accounts were opened, of which 4,097 were in foreign currency and 63 in pesos.

7. Gamers card

Bancamiga launched the first card for gamers in partnership with Xtreme E-Sport Arena. This card offers special benefits, including discounts on registration fees to compete in high-performance technology venues.

8. Inclusive innovation

This year, the institution launched new card designs with the Touch Card system. These cards incorporate distinctive indentations (round for debit, angular for credit, and triangular for prepaid) that allow for tactile identification for people with visual impairments. The Bancamiga Debit Card offers NFC technology, which facilitates international purchases and allows subscriptions to streaming services.

9. Digital fare collection with Movi

Innovation has arrived in public transportation with the launch of Movi by Bancamiga. This application facilitates the collection and payment of urban fares by scanning QR codes, optimizing the interaction between drivers and passengers digitally.

10. Branch network expansion

Bancamiga inaugurated its 51st branch on December 29, marking its arrival in the state of Yaracuy. Additionally, the Lido branch evolved from an external sales point to a full-fledged branch, and the La Rinconada branch was relocated to the Los Próceres Shopping Center in Caracas.

2025 has been a year of profound transformation for Bancamiga, where technological innovation and social commitment have come together to redefine the financial experience in Venezuela.

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Information and images provided by Bancamiga Banco Universal

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