Venemergencia Group is successfully progressing with its nationwide tour of strategic meetings, which combine a solid business agenda with operational updates. Following a tour that began on January 22nd in Lechería, the organization’s management recently visited the Ozanam Clinic in Guatire and the Provesalud Medical Center in La Guaira.

These meetings have a dual purpose: to consolidate the relationship with the insurance sector by presenting the 2025 operational results; On the one hand, the goal is to guarantee excellence in care by strengthening medical processes. With this comprehensive approach, the organization seeks to have its partners replicate its quality standards and the humanized service that defines Venemergencia.

Gleimy Miranda, Commercial Director of Grupo Venemergencia, highlighted the value of this partnership with its partner clinics: “Our objective is to reaffirm our national presence. We share advancements and concrete solutions that generate savings and well-being for both the patient and the insurance market.”

Standardization and operational excellence

For Grupo Venemergencia, operational efficiency is the driving force behind its service promise. During visits to partner clinics, technical sessions were held on the use of systems, triage protocols, and the management of service packages, ensuring an optimal and standardized patient experience.

Gretty Rojas, Clinical Services Manager at Urgent Care, emphasized the impact of this medical-operational integration: “For us, it is vital that human quality is linked to operational efficiency, offering timely and rapid care. We are working on standardization so that, despite being an alliance, it operates with the same standards as our own facilities.”

As part of this technical commitment, specialists from the partner centers will participate in immersion workshops at the Bello Campo facility (Caracas) to standardize criteria in Internal Medicine, Pediatrics, Traumatology, and General Surgery.

Nationwide tour

Since its launch in Lechería, the tour has visited San Cristóbal, Maracay, Puerto Ordaz, Nueva Esparta, Valencia, and Maturín. The next sessions this May and June will be held at the El Retiro Polyclinic in San Antonio de Los Altos, Barquisimeto, Acarigua, Maracaibo, Cabimas, and Ciudad Ojeda.

More than 600 professionals from the insurance sector have attended these events, demonstrating the industry’s support for the expansion of Venezuela’s most robust emergency care model.

With information and images for illustrative purposes courtesy of Grupo Venemergencia

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