In its effort to offer clients solutions that minimize risk and strengthen its platforms, Bancamiga is advancing initiatives to create a safe and reliable environment, with a constant emphasis on awareness and individual caution.

Protect yourself from fraud!

Even with the adoption of cutting-edge technologies to safeguard the interests of clients and the bank, effective security requires active collaboration, where clients and the financial institution work hand in hand.

Direct Access, Virtual Lock, and ID Check are three of the most recent initiatives implemented by Bancamiga to enhance security.

With Direct Access, Bancamiga customers have an icon pinned to their desktop and taskbar, mitigating the risk of accessing pages with malicious links.

Installing Direct Access is very simple: log in to Bancamiga Online (www.bancamiga.com), enter your credentials and dynamic password. A pop-up window will appear; click “Install” and confirm. The shortcut will automatically be created on your desktop, with the option to also add it to the taskbar.

Virtual Lock is another tool that increases security by temporarily blocking the use of card data for online purchases, preventing unauthorized access. It is activated through Bancamiga Online or Bancamiga Suite before a transaction and deactivated upon completion.

Another initiative promoted by Bancamiga is ID Check, an extra layer of security with codes generated by the app for online purchases.

Bancamiga warns: Beware of fake websites!

Through informational campaigns, Bancamiga constantly promotes recommendations that emphasize proactive prevention and the use of its security tools.

Among its frequent tips are the following:

1. Type www.bancamiga.com directly into your browser.

2. Avoid clicking on links in emails, SMS messages, or search engines to avoid falling for fake websites.

3. Do not reply to or provide confidential information (username, password, CVV) via email, WhatsApp, or phone calls. Bancamiga never requests this information through these channels.

4. Keep the Virtual Lock closed when you are not making online purchases.

5. Activate biometric authentication (fingerprint or face) and 2FA in the app for extra protection.

6. Download apps only from official stores (Google Play/App Store).
7. Check your account activity regularly.

8. Use strong passwords (uppercase letters, lowercase letters, numbers, symbols) and change them regularly. Do not reuse the same password on multiple sites.

For any questions, please visit www.bancamiga.com, call 0500TUBANCA (0500-8822622) or 0501TUBANCA (0501-8822622), or follow us on social media: @bancamiga.

Information provided by Bancamiga Banco Universal                               

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With its firm intention to continue consolidating itself in the Venezuelan financial system as an innovative bank that promotes banking access and contributes to the country’s development, Bancamiga reached its coming of age this Wednesday, March 19th.

It celebrates its first 18 years as one of the fastest-growing financial institutions in 2024 and is expected to become one of the banks with the shortest period of time to reach one million customers; a response to its constant effort to offer cutting-edge products and services that meet the needs of Venezuelans.

Since its creation in 2007 as a Development Bank and in its process of consolidating itself as a Universal Bank, Bancamiga has promoted solutions such as Interbank Mobile Payment, foreign currency accounts, points of sale with Contactless technology, and the use of the Mastercard Debit Card, which allows purchases in bolivars and foreign currency.

The Chairman of Bancamiga’s Board of Directors, José Simón Elarba, stated that throughout these years, the institution has had committed employees who have contributed their effort and dedication, such as the 73 who received their recognitions for 10 and 5 years of service on March 18.

“Being the country’s fifth-largest private bank in just 18 years has only been possible thanks to the trust placed in us by each and every one of our clients. We work for them to promote the development of the country’s productive sectors,” he stated.

This trust is strengthened every day, Elarba stated, by initiatives that facilitate customer transactions and the benefits of its products and services, among which the Mastercard Debit Card stands out, which has allowed hundreds of thousands of Venezuelans to subscribe to streaming platforms and make online purchases; the robustness of the Bancamiga Suite application, which has expanded its features to make transactions easier, more practical, and more functional; and the development of features such as ID Check, or an additional layer of security available in the app for online transactions.

Also worth highlighting is the boost that Bancamiga points of sale have given to entrepreneurs and merchants. In partnership with Soluciones Integrales Tecnológicas (SITCA), the POS terminals are available throughout the country, offering commissions to businesses for paying and recharging telephone and TV services, sealing the 5th and 6th, and playing the lottery. Settlements are made daily, regardless of whether it falls on Sundays or holidays.

“Before the end of the next quarter, we will reach 200,000 installments in the country, making us the second bank in the financial system with that number of POS terminals on the market,” added the President of the institution’s Board of Directors.

Security, a key element of operations for Bancamiga

Just as innovation is key for Bancamiga, so is offering secure processes, which was reaffirmed by the PCI DSS certification, a data security standard for the payment card industry, which made Bancamiga the first bank in Venezuela to obtain version 4.0. It did so after four years of effort.

-The PCI DSS (Payment Card Industry Data Security Standard) certification is a set of security standards designed to protect payment cardholder information, a fact that attests to Bancamiga’s responsibility, seriousness, and reliability in handling sensitive data from these payment instruments.

In the coming years, innovation and customer security will continue to be a priority for Bancamiga, which will continue to expand to reach more locations with new offices and reach more Venezuelans with Bancamiga Mobile, according to a statement from the banking institution on this important date.

José Simón Elarba explained that Bancamiga will continue to reaffirm its commitment to sustainable development through various initiatives in the area of ​​Social Responsibility, where training will be the guiding principle of many of its programs and projects. It will also continue to demonstrate its commitment to Venezuelan society in the areas of health, education, the environment, and culture.

“This is a wonderful moment to express our gratitude for the efforts and sense of belonging of our men and women, who with dedication and commitment are pushing the institution toward a safe haven. These 18 years of success and those to come are only possible thanks to their dedication and commitment. Thank you for so much.”

With information and reference images from Bancamiga Banco Universal

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To facilitate online purchases for customers, Bancamiga has protected its range of products with ID Check technology, in collaboration with Mastercard, with the aim of offering an additional layer of security for its credit and debit cards.

ID Check technology is one of the most innovative tools worldwide and consists of the process of validating accounts to provide greater security when making online purchases. At this time, ID Check is available in more than one million stores in 122 countries.

Bancamiga customers get the authentication code in Bancamiga Suite. Once the online purchase is complete, the business will request the code that will appear in our application. The customer can access the code by following these steps. First, look for the “Menu” icon and then the “ID Check” option. Finally, press “Generate Code” and copy the number on the online store page. This additional layer of security for online purchases helps protect users from becoming victims of cyberattacks.

Innovative solutions with Bancamiga

The president of the Board of Directors of Bancamiga, José Simón Elarba, indicated that “our purpose is to protect the security of customers, especially in this season when purchases through electronic commerce increase.”

He stressed that the implementation of ID Check is part of Bancamiga’s commitment to offer innovative solutions that adapt to the needs of its users in a constantly evolving digital environment.

“We understand that trust is essential in the financial field, so we strive to provide our customers with tools that allow them to carry out their transactions with complete peace of mind,” he added.

With ID Check, Bancamiga is positioned as a strategic ally to guarantee the financial security of its users and thus promote a safer and more reliable shopping experience during this Black Friday, Cyber ​​Monday, Christmas and New Year season.

With information and image provided by Bancamiga Banco Universal

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