At Bancamiga, cybersecurity is a core pillar of business continuity and its reputation. In an ecosystem where trust is the most valuable asset, protecting data integrity is a strategic business imperative.

For Sergio Saggese, Executive Director of Technology, Processes, and Information Security at Bancamiga, digital transformation is a change in business models and a necessity to compete in today’s markets. However, the accelerated pace of digital transformation has broadened the scope of exposure to cyberattacks. These attacks are perpetrated in a highly sophisticated manner, primarily aimed at blocking critical operations to demand ransoms, using techniques that employ Artificial Intelligence to emulate voices or legitimate banking platforms.

During the conference “Managing the Digital Age: Cybersecurity Implications for Businesses,” delivered this Wednesday to students at Monteávila University, Saggese stated that attacks occur daily and companies must protect themselves. It is essential to understand that there are threats and what those threats are.

“Cybercrime takes advantage of human error, whether by action or omission, misconfigurations, and vulnerable code. There are targeted attacks that utilize third-party connections and interconnected devices, which serve as entry points to internal networks. A chain is only as strong as its weakest link,” he indicated.

He expressed that digital transformation is inevitable to offer agile, personalized, and competitive services that are securely structured from the design stage on four pillars: cloud adoption, AI, the Internet of Things, and data analytics.

For Bancamiga’s CEO, Sergio Saggese, the question today isn’t “whether we will be attacked,” but rather “how quickly will we detect, respond to, and recover from an attempted attack?”

To protect an organization, it’s necessary to shift from a reactive approach to a proactive and defensive stance. The starting point should be “never trust, always verify.” Every access request, whether from inside or outside the network, must be constantly authenticated, authorized, and validated. Continuous training for employees and partners, with content tailored to the customer experience, is also key. It’s essential to strengthen monitoring capabilities and prepare for the moment of an attack.

Saggese maintained that there must be a comprehensive and holistic process for managing cybersecurity, and this is where the focus on cyber resilience —an organization’s ability to anticipate, resist, confront, and recover from adverse cyberattacks— becomes crucial.

“It’s about strengthening the company’s capacity to resist and respond. Cybersecurity isn’t just about resisting, but about navigating the storm.”

The conference attendees, mostly first-year engineering students, expressed their gratitude with words and applause for the concepts presented by Saggese, recognizing their contribution to their holistic development.

Information and images provided by Bancamiga Banco Universal                        

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