Distance shrinks when solidarity and technology come together. With the aim of strengthening ties between those far away and their loved ones, clients, or business partners in the country, Bancamiga brings Venezuelans closer together with Solución Amiga, a fast, secure, and simple alternative for receiving funds from abroad directly into your checking account, with 0% commission.

The process involves generating a request link from Bancamiga Online or Bancamiga Suite, which is sent to the person making the transfer. The recipient only needs an international Mastercard credit or debit card and to fill out the form to complete the transaction.

The funds are received immediately in bolivars, eliminating unnecessary waiting times and intermediary costs. This tool is designed for both individuals and businesses and is available 24 hours a day.

This advantage is part of the comprehensive support plan following the earthquakes

This commission waiver is part of the comprehensive support plan that Bancamiga activated on June 24th to assist those affected by the earthquakes. This plan includes the creation of a special financing fund, the restructuring of loan portfolios, the centralization of supplies at our branches in Caracas and other parts of the country, and the direct distribution of drinking water, milk, mattresses, household goods, and non-perishable food.

For Bancamiga, being there means responding when it matters most and ensuring that support arrives on time, as emphasized in an institutional statement.

Information and image courtesy of Bancamiga Banco Universal

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A special financing fund, the restructuring of loan portfolios, and the deployment of direct logistical aid are part of the contingency plan implemented by Bancamiga following the earthquakes that struck the country on Wednesday, June 24.

The humanitarian assistance program aims to mitigate the material damage suffered, with a special focus on the state of La Guaira. Immediate humanitarian assistance has included the shipment and distribution of drinking water, milk, mattresses, household goods, and non-perishable food items to this region.

Similarly, to centralize the receipt of supplies and coordinate support, 50 branches nationwide were designated as collection centers.

On the financial front, the strategy aims to safeguard the distribution chain of essential goods and provide liquidity to the affected productive sectors.

Current loans: Bancamiga will restructure terms and adapt payment plans to the actual recovery capacity

Bancamiga established a business and commercial recovery fund of $5 million, intended to provide financing under special conditions to merchants and business owners whose inventories or premises suffered damage, primarily in the state of La Guaira.

In parallel, a review of existing loans for clients impacted by the earthquake has begun in order to restructure their terms and adapt payment plans to their actual recovery capacity.

Business operations will also be maintained through the daily settlement of transactions processed through Bancamiga point-of-sale terminals.

The plan also includes the temporary waiver of fees on digital channels to expedite the transfer of funds between individuals. During the contingency, Mobile Payment transactions of Bs. 150,000 or less will not generate commissions, while the Solución Amiga service will operate without deductions to allow the immediate entry of funds from abroad.

The technological platforms and customer service channels remain operational to support the flow of essential banking services, the Venezuelan banking and financial institution concluded in a statement.

With information and images for illustrative purposes courtesy of Bancamiga Banco Universal

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La entrada Bancamiga implements humanitarian and financial assistance plan following earthquake apareció primero en Bitfinance.

It is in difficult times that the value of solidarity is demonstrated. In response to the powerful earthquake that shook the country on June 24, leaving hundreds of families homeless and causing severe structural damage, Bancamiga has stepped forward to become a bridge of direct support between Venezuelans and those who need it most.

Starting this Friday, and throughout the weekend (Saturday and Sunday), the financial institution will conduct its normal operations at 31 of its branches nationwide, which will also serve as collection centers.

This weekend, from 9:00 a.m. to 3:00 p.m., the branches will not only maintain their regular customer service, but will also receive donations for affected families, including drinking water, non-perishable food, personal care products, sleeping mats, blankets, clothing in good condition, and medicine.

The following branches will be open to all customers and citizens who wish to contribute: Sabana Grande, Las Ibarras, Puerto Cabello, Valle de la Pascua, Calabozo, Santa Teresa, El Tigre, Puerto La Cruz, Lechería, Upata, Puerto Ordaz, Ciudad Bolívar, Unare, Maturín, Maturín Centro, Cumaná, Barinas, Coro, Barquisimeto Este, Barquisimeto Centro, Mercabar, El Vigía, Mérida, Guanare, Acarigua, Barrio Obrero, San Cristóbal, Valera, Maracaibo Norte, Ciudad Ojeda, and San Francisco.

Bancamiga: Financial relief in Times of Crisis

Understanding that the emergency also requires immediate solutions to facilitate the daily lives of the population, Bancamiga activated a series of economic relief measures starting this Thursday.

Among the most notable actions is the temporary waiver of fees for all Mobile Payment transactions of Bs. 150,000.00 or less. This benefit was also applied to the Solución Amiga service, allowing Venezuelan families to receive remittances and income from abroad immediately and without any deductions.

Furthermore, to ensure that commercial activity and supply do not stop in the affected areas, the bank is maintaining the full continuity of its operations. Transactions at businesses with point-of-sale (POS) terminals continue to be processed as usual, ensuring cash flow for establishments and safeguarding the distribution chain of essential goods.

With these actions, Bancamiga reaffirms that its commitment goes beyond banking services: it is an alliance with the life, well-being, and future of every Venezuelan, guaranteeing that its channels remain open and at the service of the people when the country needs them most.

Information and images courtesy of Bancamiga Banco Universal

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In light of the current circumstances affecting the country following the earthquakes that occurred on the afternoon of June 24, the financial institution remains active, attentive, and diligent in serving its clients and Venezuelans in general.

“Given the current emergency situation, Bancamiga informs that all mobile payment transactions up to Bs. 150,000.00 will be temporarily commission-free, in order to facilitate transactions and support the community,” states a brief press release.

Bancamiga Banco Universal has also announced the following on its social media:

Furthermore, Bancamiga will make its network of branches available to citizens and communities as collection centers to receive aid safely and organize donations.

Juntos, con empatía y compromiso, saldremos adelante.

A partir de este 25 de junio, tras confirmar que nuestras instalaciones se encuentran en perfectas condiciones y listas para recibir ayuda de forma segura, transformaremos nuestra red de agencias en centros de acopio. pic.twitter.com/pukAxLUsn7

— Bancamiga Banco Universal (@bancamiga) June 25, 2026

Likewise, Bancamiga Banco Universal has reported and confirmed complete normality in the settlement of transactions through its points of sale.

Queremos dar un parte de tranquilidad a todos nuestros aliados comerciales: la liquidación de sus transacciones a través de nuestros puntos de venta se está realizando con total normalidad y de forma habitual. pic.twitter.com/pnorgOxB42

— Bancamiga Banco Universal (@bancamiga) June 25, 2026

Information from social media / Bancamiga Banco Universal

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Bancamiga registered the highest equity growth in the Venezuelan financial system over the last year, a result that allowed it to gain a position in the ranking and consolidate its place among the 10 largest banks in that category at the end of May, occupying seventh position, according to figures from the consulting firm Aristimuño Herrera & Asociados.

The bank’s equity reached 57.317 billion bolivars, equivalent to US$104.3 million, representing year-on-year increases of 1,038.7 % and 98.7 %, respectively. This performance propelled it to seventh place in the ranking, up from eighth a year earlier. With this result, Bancamiga achieved a market share of 3.6 % in this category.

This strengthening of its equity was accompanied by a sustained improvement in profitability indicators. Return on equity (ROE) reached 49.6 %, a year-on-year increase of 38.7 percentage points (above the average), allowing it to climb six positions compared to its ranking in May 2025.

Meanwhile, return on assets (ROA) reached 10.8 %, an increase of 9.3 percentage points compared to May 2025. Year-on-year, Bancamiga climbed eight places in this category.

The institution also accumulated a net profit of 9.791 billion bolivars (US$23.2 million), the sixth highest among Venezuelan banks, after climbing seven positions from its ranking in May of last year. In bolivars, the accumulated profit showed an annualized growth of 6,187.3 %, and in dollars it was 1,002 %, both higher than the system average.

This progress was supported by total accumulated financial income of 36.431 billion bolivars, equivalent to US$86.4 million, with increases of 770.7 % and 53 %, respectively.

The loan portfolio remained among the six largest in the banking sector

Bancamiga’s gross loan portfolio closed May with a balance of 96.888 billion bolivars (US$176.4 million), an amount that allowed it to maintain its sixth position in the banking ranking and a market share of 4.69 %.

In bolivars, the portfolio registered year-on-year growth of 588.9 % and 21 % in dollars, remaining one of the main drivers of revenue generation for the institution. In fact, the loan business represented 65.1 % of total revenue at the end of May.

Financial intermediation reached 45.88 %, while the delinquency rate stood at 2.66 %, with a coverage ratio of 152.92 % for non-performing loans, reflecting an adequate capacity to support loans with defaults.

Deposits grew by nearly 750 % in dollars

Figures from Aristimuño Herrera & Asociados indicate that Bancamiga ended May with public deposits of 211.197 billion bolivars (US$384.4 million), maintaining its sixth-place ranking and a market share of 4.96 %.

In foreign currency, deposits increased by 48.2 % compared to the same month of the previous year, and by 749.6 % in bolivars during the same period. The deposit structure continued to be concentrated in checking accounts, which represented 98.6 % of the total, while savings accounts accounted for 0.14 %.

In May, Bancamiga opened a new branch at the Tamanaco Shopping Center (CCCT), expanding its customer service points. The new space will allow users and businesses to open accounts in bolivars and foreign currency, acquire point-of-sale terminals, apply for Mastercard debit cards, and receive credit advice.

This space represents a step forward in the company’s role as a close partner for individuals and businesses, reaffirming its commitment to offering accessible and innovative financial solutions as it approaches its 20th anniversary.

Assets grew 64 % in dollar terms

At the end of May, Bancamiga Banco Universal reported total assets of 321.519 billion bolivars, equivalent to US$585.3 million, representing year-on-year increases of 830.2 % and 62.3 %, respectively, both above the average for other banks.

This performance allowed the institution to advance to seventh place in the asset ranking from eighth position a year earlier, with a market share of 3.93 %.

With information from Banca y Negocios, consulting firm Aristimuño Herrera & Asociados, and Bancamiga Banco Universal

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