The Consumer Product Safety Commission (CPSC) notified that the technology company is recalling 1.7 million Fitbit Ionic smartwatch models, which contain a lithium-ion battery that can become a potential burn hazard.

The agency highlighted that the Fitbit company is voluntarily withdrawing “one million devices sold in the United States and another 693,000 that were sold internationally” and urged all users who “own a Fitbit Ionic watch to stop using the device.”

Fitbit received at least 174 reports globally alleging “watch battery overheating” and “78 reports of burn injuries in the United States, including two reports of third-degree burns and four reports of head burns.” second grade,” the agency said.

User safety is the priority

The CPSC also noted that the company will provide consumers with a $299 refund after returning the watch to Fitbit. The company will also provide participating customers with “a 40 % discount code on select devices from that company.”

The Fitbit spokeswoman, Andrea Holing, confirmed the return of the product through an interview with CNN Business and clarified that the number of reports with injuries represents “less than 0.01% of the units sold”, indicating that the safety of users will be “always Fitbit’s top priority.”

Fitbit posted on its website that its Ionic model watches were showcased in 2017 and production ceased in 2020.

M. Rodríguez

Source: cnnespañol.cnn.com

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