In the dynamic environment of international banking, trust and operational integrity are the fundamental pillars for the growth and sustainability of any institution.

Bancamiga’s participation in FIBA (Financial and International Business Association) represents a highly significant strategic milestone, consolidating its firm commitment to the highest global standards in the prevention and control of money laundering and terrorist financing.

Founded in 1979 and headquartered in Miami, Florida, FIBA is a non-profit trade association and an international center of excellence widely recognized by regulators, oversight bodies, and law enforcement agencies worldwide.

Its primary mission is to promote best practices in international trade, correspondent banking, wealth management, and, most importantly, regulatory compliance.

Bancamiga’s participation in the recent FIBA AML Argentina conference is a step forward in its intention to join an elite network where future preventative policies are being defined.

The organization is an undisputed leader in Anti-Money Laundering (AML) education and certification, setting global standards in partnership with prestigious academic institutions such as the Florida International University (FIU) School of Business.

Active participation of strategic areas of the bank

The participation of four strategic areas of the bank, which are part of its preventative structure (UPCLC/FT/FPADM, Treasury, International Business, and Legal), in the FIBA AML Argentina conference has significant implications for the institution’s projection within the global financial ecosystem:

1. It demonstrates that Bancamiga’s anti-money laundering policies not only comply with local regulations but also rigorously align with the most demanding global standards.

2. It strengthens Correspondent Banking by opening direct channels and reinforcing mutual trust, facilitating the efficient and secure flow of foreign trade operations for Bancamiga’s clients.

3. It provides access to cutting-edge knowledge, allowing the bank’s compliance specialists to remain at the forefront of defense with immediate access to the latest types of financial crimes, monitoring technologies, and methodologies for mitigating emerging risks.

4. It allows for collaboration with global banking giants. FIBA brings together some of the largest, most influential, and most respected financial corporations and institutions in Europe, the United States, Latin America, and the Caribbean. Sharing this space of governance, committees, and technical exchange allows Bancamiga to directly integrate into a network representing more than 600 financial institutions across the hemisphere.

5. Transparency, the cornerstone of management. For a universal bank, the best calling card is an impenetrable compliance system. By actively participating in FIBA, Bancamiga reaffirms that the security of its users’ transactions and the transparency of its management are non-negotiable institutional assets before the world.

Strengthening Bancamiga’s Comprehensive Risk Management System

Attendance at the event involved fulfilling formalities that help strengthen Bancamiga’s Comprehensive Risk Management System, as well as acquiring tools and knowledge that allow the bank to anticipate new guidelines currently in place and those that will govern the international banking ecosystem, positioning the institution as a reliable player in the existing correspondent network that communicates using the same international language.

Information and image courtesy of Bancamiga Banco Universal

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Recognizing the transformative impact of a gift, Bancamiga will be collecting toys at 48 branches nationwide this Saturday from 9:00 am to 3:00 pm, in celebration of Children’s Day. A stuffed animal, a toy car, a doll, a ball, or a children’s wellness kit (new or in perfect condition) will represent a heartfelt embrace from our customers to the affected communities.

Children’s Day is much more than a date on the calendar; it’s the perfect opportunity to remind children how precious and loved they are. This year, the celebration takes on an even deeper meaning following the events of June 24th.

Bancamiga employees will receive these donations this Saturday to distribute them on Sunday in La Guaira. The bank invites citizens to visit branches with their children to enjoy a special day, where the little ones will also receive a Kids Card as a gift, ideal for taking their first steps in the financial world with awareness and education.

An unwavering commitment

The toy distribution is part of the meticulous contingency plan that Bancamiga initiated from the first day of the emergency to support the affected areas. This strategy includes the creation of a special fund with preferential rates, grace periods, and simplified procedures for individuals, businesses, and SMEs.

The plan also includes receiving funds from abroad without fees, restructuring loan portfolios, directly distributing drinking water, milk, mattresses, and non-perishable food items, along with waiving point-of-sale fees and providing free replacement of the Bancamiga Mastercard Debit Card.

At Bancamiga, every employee is convinced that rebuilding the future begins by protecting children’s present. The bank’s statement concludes with an invitation: Come to any of our branches this Saturday, bring a toy, and give the gift of a smile. We’ll be waiting for you!

Information and images are for illustrative purposes only, courtesy of Bancamiga Banco Universal.

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When an earthquake strikes, the damage doesn’t end with the tremor. It comes afterward: the business that can’t open, the family that doesn’t know how to start over, the wall that couldn’t withstand the impact. Bancamiga Banco Universal understood this from the outset and acted accordingly: it allocated a $5 million fund, available now, to support the recovery of affected individuals and communities.

“Our priority is that no affected family or business feels alone in this. We are here to help you get back on your feet,” stated José Simón Elarba, Chairman of the Board of Directors of Bancamiga.

The fund is designed to be truly helpful, not to add to the bureaucracy at the worst possible time. Applications are already being received through business executives. The process is streamlined, the decision-making process is humane, and the response is immediate for the most urgent cases.

Who is it for?

The fund serves individuals, businesses, small and medium-sized enterprises in the affected areas. Resource allocation takes into account the specific circumstances of each case: the physical damage sustained, the loss of income, the business interruption, the impact on jobs, and the damage to the primary residence. Those who need it most, first.

What does the fund include?

The terms, depending on the case, were designed so that the loan is a recovery tool, not an additional burden:

1. Special interest rates—below standard market rates.
2. Grace period for principal repayment — time to breathe before starting payments.
3. Flexible repayment terms — adjusted to the actual recovery rate of each case.
4. Fee waivers or reductions — lower costs when it matters most.
5. No prepayment penalty — complete flexibility if recovery is faster.
6. Flexible collateral options — tailored to the applicant’s current situation.

How to apply?

Applications are received through Bancamiga business executives. More complex or critically impacted cases are handled directly by the Natural Disaster Contingency Fund, guaranteeing priority attention and a fair distribution of resources across all affected areas and sectors.

“This fund is a swift and humane response, but also a responsible and sustainable one. The goal is not only to provide loans: it is to support individuals and businesses so they can recover, resume their operations, and rebuild what they lost. Venezuela needs us to be present, and Bancamiga is there,” stated José Simón Elarba, Chairman of the Board of Directors of Bancamiga.

About Bancamiga Banco Universal

Bancamiga Banco Universal, C.A. is a Venezuelan financial institution with 19 years of continuous operation, more than 1,221,000 active clients, and a projected transaction volume of US$26.963 billion in 2025. It operates under the supervision of SUDEBAN and complies with Mastercard’s international compliance standards as the principal licensee in Venezuela.

Information and image courtesy of Bancamiga

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Distance shrinks when solidarity and technology come together. With the aim of strengthening ties between those far away and their loved ones, clients, or business partners in the country, Bancamiga brings Venezuelans closer together with Solución Amiga, a fast, secure, and simple alternative for receiving funds from abroad directly into your checking account, with 0% commission.

The process involves generating a request link from Bancamiga Online or Bancamiga Suite, which is sent to the person making the transfer. The recipient only needs an international Mastercard credit or debit card and to fill out the form to complete the transaction.

The funds are received immediately in bolivars, eliminating unnecessary waiting times and intermediary costs. This tool is designed for both individuals and businesses and is available 24 hours a day.

This advantage is part of the comprehensive support plan following the earthquakes

This commission waiver is part of the comprehensive support plan that Bancamiga activated on June 24th to assist those affected by the earthquakes. This plan includes the creation of a special financing fund, the restructuring of loan portfolios, the centralization of supplies at our branches in Caracas and other parts of the country, and the direct distribution of drinking water, milk, mattresses, household goods, and non-perishable food.

For Bancamiga, being there means responding when it matters most and ensuring that support arrives on time, as emphasized in an institutional statement.

Information and image courtesy of Bancamiga Banco Universal

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A special financing fund, the restructuring of loan portfolios, and the deployment of direct logistical aid are part of the contingency plan implemented by Bancamiga following the earthquakes that struck the country on Wednesday, June 24.

The humanitarian assistance program aims to mitigate the material damage suffered, with a special focus on the state of La Guaira. Immediate humanitarian assistance has included the shipment and distribution of drinking water, milk, mattresses, household goods, and non-perishable food items to this region.

Similarly, to centralize the receipt of supplies and coordinate support, 50 branches nationwide were designated as collection centers.

On the financial front, the strategy aims to safeguard the distribution chain of essential goods and provide liquidity to the affected productive sectors.

Current loans: Bancamiga will restructure terms and adapt payment plans to the actual recovery capacity

Bancamiga established a business and commercial recovery fund of $5 million, intended to provide financing under special conditions to merchants and business owners whose inventories or premises suffered damage, primarily in the state of La Guaira.

In parallel, a review of existing loans for clients impacted by the earthquake has begun in order to restructure their terms and adapt payment plans to their actual recovery capacity.

Business operations will also be maintained through the daily settlement of transactions processed through Bancamiga point-of-sale terminals.

The plan also includes the temporary waiver of fees on digital channels to expedite the transfer of funds between individuals. During the contingency, Mobile Payment transactions of Bs. 150,000 or less will not generate commissions, while the Solución Amiga service will operate without deductions to allow the immediate entry of funds from abroad.

The technological platforms and customer service channels remain operational to support the flow of essential banking services, the Venezuelan banking and financial institution concluded in a statement.

With information and images for illustrative purposes courtesy of Bancamiga Banco Universal

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La entrada Bancamiga implements humanitarian and financial assistance plan following earthquake apareció primero en Bitfinance.

It is in difficult times that the value of solidarity is demonstrated. In response to the powerful earthquake that shook the country on June 24, leaving hundreds of families homeless and causing severe structural damage, Bancamiga has stepped forward to become a bridge of direct support between Venezuelans and those who need it most.

Starting this Friday, and throughout the weekend (Saturday and Sunday), the financial institution will conduct its normal operations at 31 of its branches nationwide, which will also serve as collection centers.

This weekend, from 9:00 a.m. to 3:00 p.m., the branches will not only maintain their regular customer service, but will also receive donations for affected families, including drinking water, non-perishable food, personal care products, sleeping mats, blankets, clothing in good condition, and medicine.

The following branches will be open to all customers and citizens who wish to contribute: Sabana Grande, Las Ibarras, Puerto Cabello, Valle de la Pascua, Calabozo, Santa Teresa, El Tigre, Puerto La Cruz, Lechería, Upata, Puerto Ordaz, Ciudad Bolívar, Unare, Maturín, Maturín Centro, Cumaná, Barinas, Coro, Barquisimeto Este, Barquisimeto Centro, Mercabar, El Vigía, Mérida, Guanare, Acarigua, Barrio Obrero, San Cristóbal, Valera, Maracaibo Norte, Ciudad Ojeda, and San Francisco.

Bancamiga: Financial relief in Times of Crisis

Understanding that the emergency also requires immediate solutions to facilitate the daily lives of the population, Bancamiga activated a series of economic relief measures starting this Thursday.

Among the most notable actions is the temporary waiver of fees for all Mobile Payment transactions of Bs. 150,000.00 or less. This benefit was also applied to the Solución Amiga service, allowing Venezuelan families to receive remittances and income from abroad immediately and without any deductions.

Furthermore, to ensure that commercial activity and supply do not stop in the affected areas, the bank is maintaining the full continuity of its operations. Transactions at businesses with point-of-sale (POS) terminals continue to be processed as usual, ensuring cash flow for establishments and safeguarding the distribution chain of essential goods.

With these actions, Bancamiga reaffirms that its commitment goes beyond banking services: it is an alliance with the life, well-being, and future of every Venezuelan, guaranteeing that its channels remain open and at the service of the people when the country needs them most.

Information and images courtesy of Bancamiga Banco Universal

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In light of the current circumstances affecting the country following the earthquakes that occurred on the afternoon of June 24, the financial institution remains active, attentive, and diligent in serving its clients and Venezuelans in general.

“Given the current emergency situation, Bancamiga informs that all mobile payment transactions up to Bs. 150,000.00 will be temporarily commission-free, in order to facilitate transactions and support the community,” states a brief press release.

Bancamiga Banco Universal has also announced the following on its social media:

Furthermore, Bancamiga will make its network of branches available to citizens and communities as collection centers to receive aid safely and organize donations.

Juntos, con empatía y compromiso, saldremos adelante.

A partir de este 25 de junio, tras confirmar que nuestras instalaciones se encuentran en perfectas condiciones y listas para recibir ayuda de forma segura, transformaremos nuestra red de agencias en centros de acopio. pic.twitter.com/pukAxLUsn7

— Bancamiga Banco Universal (@bancamiga) June 25, 2026

Likewise, Bancamiga Banco Universal has reported and confirmed complete normality in the settlement of transactions through its points of sale.

Queremos dar un parte de tranquilidad a todos nuestros aliados comerciales: la liquidación de sus transacciones a través de nuestros puntos de venta se está realizando con total normalidad y de forma habitual. pic.twitter.com/pnorgOxB42

— Bancamiga Banco Universal (@bancamiga) June 25, 2026

Information from social media / Bancamiga Banco Universal

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Bancamiga registered the highest equity growth in the Venezuelan financial system over the last year, a result that allowed it to gain a position in the ranking and consolidate its place among the 10 largest banks in that category at the end of May, occupying seventh position, according to figures from the consulting firm Aristimuño Herrera & Asociados.

The bank’s equity reached 57.317 billion bolivars, equivalent to US$104.3 million, representing year-on-year increases of 1,038.7 % and 98.7 %, respectively. This performance propelled it to seventh place in the ranking, up from eighth a year earlier. With this result, Bancamiga achieved a market share of 3.6 % in this category.

This strengthening of its equity was accompanied by a sustained improvement in profitability indicators. Return on equity (ROE) reached 49.6 %, a year-on-year increase of 38.7 percentage points (above the average), allowing it to climb six positions compared to its ranking in May 2025.

Meanwhile, return on assets (ROA) reached 10.8 %, an increase of 9.3 percentage points compared to May 2025. Year-on-year, Bancamiga climbed eight places in this category.

The institution also accumulated a net profit of 9.791 billion bolivars (US$23.2 million), the sixth highest among Venezuelan banks, after climbing seven positions from its ranking in May of last year. In bolivars, the accumulated profit showed an annualized growth of 6,187.3 %, and in dollars it was 1,002 %, both higher than the system average.

This progress was supported by total accumulated financial income of 36.431 billion bolivars, equivalent to US$86.4 million, with increases of 770.7 % and 53 %, respectively.

The loan portfolio remained among the six largest in the banking sector

Bancamiga’s gross loan portfolio closed May with a balance of 96.888 billion bolivars (US$176.4 million), an amount that allowed it to maintain its sixth position in the banking ranking and a market share of 4.69 %.

In bolivars, the portfolio registered year-on-year growth of 588.9 % and 21 % in dollars, remaining one of the main drivers of revenue generation for the institution. In fact, the loan business represented 65.1 % of total revenue at the end of May.

Financial intermediation reached 45.88 %, while the delinquency rate stood at 2.66 %, with a coverage ratio of 152.92 % for non-performing loans, reflecting an adequate capacity to support loans with defaults.

Deposits grew by nearly 750 % in dollars

Figures from Aristimuño Herrera & Asociados indicate that Bancamiga ended May with public deposits of 211.197 billion bolivars (US$384.4 million), maintaining its sixth-place ranking and a market share of 4.96 %.

In foreign currency, deposits increased by 48.2 % compared to the same month of the previous year, and by 749.6 % in bolivars during the same period. The deposit structure continued to be concentrated in checking accounts, which represented 98.6 % of the total, while savings accounts accounted for 0.14 %.

In May, Bancamiga opened a new branch at the Tamanaco Shopping Center (CCCT), expanding its customer service points. The new space will allow users and businesses to open accounts in bolivars and foreign currency, acquire point-of-sale terminals, apply for Mastercard debit cards, and receive credit advice.

This space represents a step forward in the company’s role as a close partner for individuals and businesses, reaffirming its commitment to offering accessible and innovative financial solutions as it approaches its 20th anniversary.

Assets grew 64 % in dollar terms

At the end of May, Bancamiga Banco Universal reported total assets of 321.519 billion bolivars, equivalent to US$585.3 million, representing year-on-year increases of 830.2 % and 62.3 %, respectively, both above the average for other banks.

This performance allowed the institution to advance to seventh place in the asset ranking from eighth position a year earlier, with a market share of 3.93 %.

With information from Banca y Negocios, consulting firm Aristimuño Herrera & Asociados, and Bancamiga Banco Universal

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Behind every ancient document, every religious painting, and every corner of the historic center of Caracas, there is a story that defines us as Venezuelans. Aware of the importance of keeping these traditions alive, Bancamiga has decided to take a proactive step to support the operations of the Sacred Art Museum of Caracas and the Archdiocese Historical Archive, ensuring that their valuable legacy remains accessible to everyone.

This alliance goes far beyond a financial contribution. It is a genuine commitment to culture. The bank’s support will guarantee that the multidisciplinary team that brings these spaces to life—archivists, restorers, museum professionals, guides, administrative and security personnel—can continue their daily work of protecting, researching, and showcasing the treasures they safeguard to the world.

An alliance where culture is the winner

For Father Gaspere Salerno, director of the Historical Archive and president of the Sacred Art Museum, this agreement represents a breath of fresh air and a golden opportunity for both parties.

“It has been a very interesting synergy, where both institutions benefit. Bancamiga promotes Venezuelan art and culture, while we conserve, restore, and disseminate this religious heritage, which is vital for the Church and, above all, for the entire nation.”

To understand the value of these spaces, it’s worth highlighting what they safeguard:

The Archdiocesan Historical Archive: one of the most important documentary treasures in the country. Its shelves hold records and histories dating back to the 16th century. It is an inexhaustible source for understanding Venezuela’s past.

The Sacred Art Museum: more than a static place, it is a vibrant center for spiritual, educational, and cultural encounters. It houses one of the most impressive collections of religious art in the region and offers diplomas and advanced studies in sacred art in partnership with national universities.

Visit them!

Located in the heart of the capital’s historic center, the Sacred Art Museum is open Tuesday through Sunday, from 10:00 am to 5:30 pm. Its schedule is always active with guided tours, talks, and exhibitions that connect the past with the present.

In addition, in partnership with national universities, it offers advanced studies in sacred art and ecclesiastical historical archives, as well as specialized diplomas.

With its financial backing, Bancamiga ensures that the doors of both centers will remain open and will serve to design new educational projects and activities, so that more Venezuelans can reconnect with their own history.

With information and images courtesy of the Sacred Art Museum of Caracas, the Archdiocese Historical Archive, and Bancamiga Banco Universal

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The speed at which financial fraud evolves no longer allows for reactive strategies. Bancamiga Banco Universal understood this before most: today, every transaction carried out by its more than 1,221,000 clients is backed by an international-level cybersecurity architecture, built to anticipate threats, not to respond to them.

Cybersecurity has ceased to be an operating cost and has become the greatest guarantee of trust a bank can offer its clients, Bancamiga explains in an institutional press release.

An index that eliminates the subjectivity of risk

The first pillar of this strategy is the eradication of uncertainty. Bancamiga implemented a unified Cybersecurity Risk Index that evaluates each node of its infrastructure in real time, diagnosing vulnerabilities in operating systems and applications throughout their entire lifecycle. The findings are mitigated automatically and without affecting business continuity, guaranteeing an operating environment that strictly adheres to current regulations. No intuition, no margin for error: only data and immediate responses.

PCI DSS 4.0.1: the world’s most demanding standard, recertified

At the heart of Bancamiga’s regulatory confidence is its recent PCI DSS 4.0.1 recertification. This international validation, the most rigorous in transactional security, independently confirms that the institution’s data governance policies and credit and debit card processing protocols meet the most demanding global standards.

The practical result is straightforward: every purchase, transfer, or payment made through the Bancamiga platform has internationally certified protection, the same used by the world’s most advanced banks.

Artificial Intelligence as the engine of proactive defense

Bancamiga has deployed a unified cybersecurity ecosystem powered by Artificial Intelligence, designed not to react to attacks but to anticipate them. The system continuously monitors the attack surface — both traditional and extended — analyzes complex environments, automates incident management, and coordinates autonomous responses in real time.

This resilient and scalable architecture comprehensively protects the bank’s AI models, microservices, and core infrastructure, from staff workstations to cloud-based operational workloads. When a threat emerges, the system doesn’t wait for instructions: it acts upon detecting the anomaly.

Bancamiga is committed to continuous training, a commitment reinforced by the participation of its management team in the 3rd International Cybersecurity Congress, where the institution’s team updated itself on the latest global trends and threats. This commitment is further solidified by attendance at other international events in the field.

Secure digital banking: A non-negotiable priority

With the sustained expansion of Bancamiga Online and its mobile application, safeguarding user information remains the highest technical and business priority. The institution is deploying new authentication and control tools that secure every layer of its digital platforms. This is further underscored by the fact that it is the only bank with 3Ds Challenge, an additional layer of security that offers 100 % protection for online transactions.

For Bancamiga, this roadmap guarantees a robust, reliable financial environment, prepared for future demands, supported by continuous risk management and a technological infrastructure that no threat can anticipate. At Bancamiga, security is not just a promise. It’s a living architecture that learns, adapts, and protects itself in real time.

About Bancamiga Banco Universal

Bancamiga Banco Universal, C.A. is a Venezuelan financial institution with 19 years of continuous operation and more than 1,221,000 active clients. It operates under the supervision of SUDEBAN and complies with Mastercard’s international compliance standards as the principal licensee in Venezuela.

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