When an earthquake strikes, the damage doesn’t end with the tremor. It comes afterward: the business that can’t open, the family that doesn’t know how to start over, the wall that couldn’t withstand the impact. Bancamiga Banco Universal understood this from the outset and acted accordingly: it allocated a $5 million fund, available now, to support the recovery of affected individuals and communities.

“Our priority is that no affected family or business feels alone in this. We are here to help you get back on your feet,” stated José Simón Elarba, Chairman of the Board of Directors of Bancamiga.

The fund is designed to be truly helpful, not to add to the bureaucracy at the worst possible time. Applications are already being received through business executives. The process is streamlined, the decision-making process is humane, and the response is immediate for the most urgent cases.

Who is it for?

The fund serves individuals, businesses, small and medium-sized enterprises in the affected areas. Resource allocation takes into account the specific circumstances of each case: the physical damage sustained, the loss of income, the business interruption, the impact on jobs, and the damage to the primary residence. Those who need it most, first.

What does the fund include?

The terms, depending on the case, were designed so that the loan is a recovery tool, not an additional burden:

1. Special interest rates—below standard market rates.
2. Grace period for principal repayment — time to breathe before starting payments.
3. Flexible repayment terms — adjusted to the actual recovery rate of each case.
4. Fee waivers or reductions — lower costs when it matters most.
5. No prepayment penalty — complete flexibility if recovery is faster.
6. Flexible collateral options — tailored to the applicant’s current situation.

How to apply?

Applications are received through Bancamiga business executives. More complex or critically impacted cases are handled directly by the Natural Disaster Contingency Fund, guaranteeing priority attention and a fair distribution of resources across all affected areas and sectors.

“This fund is a swift and humane response, but also a responsible and sustainable one. The goal is not only to provide loans: it is to support individuals and businesses so they can recover, resume their operations, and rebuild what they lost. Venezuela needs us to be present, and Bancamiga is there,” stated José Simón Elarba, Chairman of the Board of Directors of Bancamiga.

About Bancamiga Banco Universal

Bancamiga Banco Universal, C.A. is a Venezuelan financial institution with 19 years of continuous operation, more than 1,221,000 active clients, and a projected transaction volume of US$26.963 billion in 2025. It operates under the supervision of SUDEBAN and complies with Mastercard’s international compliance standards as the principal licensee in Venezuela.

Information and image courtesy of Bancamiga

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Venemergencia Group has been consolidating a network of strategic alliances with prominent national organizations and institutions, and recently with Peace Winds Japan, to offer comprehensive relief to those most in need following the earthquakes that occurred on June 24. This collaboration aims to maximize response capacity, medical care, and support for affected citizens.

This united effort allows us to combine expertise, human talent, and technical resources under a single front of action. The alliances are integrated as follows:

Strengthening the Health Response

“To expand our operational capacity on the ground, we have integrated efforts with high-level medical and academic institutions”:

• Kummis ULA: Medical students from the University of Los Andes are joining our brigades to provide joint care to those affected.
• COESBICOP: An organization linked to the School of Medicine at the University of Carabobo, whose members are joining our ranks as specialized volunteers.
• Clínica Santiago de León in Caracas: In a show of institutional solidarity, the clinic has provided an ambulance and a multidisciplinary health team (medical and nursing staff) to reinforce our work on site.

Psychological support and well-being

Understanding that emergencies also require specialized emotional support, we have established the following partnerships to assist those affected:

• Psicodata (UCAB): In partnership with the psychological support service of the Andrés Bello Catholic University, we provide psychological support through our platform, assisting victims and their families during this vulnerable time.
• Banco del Libro: Aware of the emotional impact, we have joined this renowned institution to implement a support program through storytelling. This initiative aims to provide educational and engaging tools to help children process trauma and find emotional relief amidst the situation.

Efficient and constant support

Emergency response requires an efficient and constant support network. We appreciate the collaboration of key partners who facilitate the operational capacity and well-being of communities and volunteers:

• Lloyd Aviation: Operational partner for the implementation of helicopter rescues in the most affected areas.
• Lloyd Aviation: Operational partner for the implementation of helicopter rescues in the most affected areas. • Cestaticket and Yummy: Key partners for personnel mobilization and logistical support.
• Trailstart – AWS: A strategic partner providing technological solutions for real-time data management, vital for decision-making at the Command Center.

Joining forces with Peace Winds Japan to expand assistance

This strategic alliance, coordinated with the Venezuelan-Japanese Chamber of Commerce, combines technical and humanitarian capabilities to offer comprehensive medical care, diagnostic services, and psychological support to the residents of La Guaira following the recent seismic events.

This cooperation network reaffirms our commitment to the country and demonstrates that, by working as a team, our capacity to respond to any adversity is strengthened.

With information and images courtesy of Venemergencia Group

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