Bancamiga provided training at Fitelven on the safe and responsible use of banking services
During the 2025 International Telecommunications Fair, Bancamiga showcased its latest innovations to enhance customer security
Bancamiga was once again present at the 2025 International Telecommunications Fair (Fitelven), held from September 17 to 21 at the Poliedro de Caracas. This time, the bank highlighted its latest innovations to ensure customers can use its services securely.
In an attractive and well-equipped booth, located on the upper level of the iconic Caracas venue, attendees at the event explored related topics and expanded their knowledge about banking security, including solutions such as Virtual Lock, ID Check, and 2FA (two-factor authentication).
Three solutions, resources, or mechanisms that protect Bancamiga customers
The Virtual Lock is a mechanism that prevents third parties from using your information to make online purchases. It must be activated before any online purchase with a Bancamiga card. Once the purchase is completed, it is automatically deactivated.
Another security protocol promoted by Bancamiga for online shopping is ID Check. This is an additional authentication layer that confirms that the person making the purchase is the actual cardholder.
After entering the card details during the purchase process, the website will request verification using a code generated in Bancamiga Suite. Simply access the Bancamiga app, select the ID Check option, and choose “Generate Code.”
At the Bancamiga booth at Fitelven, visitors also learned about the benefits of 2FA or Google Authenticator, a security method that adds a second layer of verification to your account, in addition to the password. When you attempt to log in, the authenticator generates temporary codes that you must enter to confirm your identity and access your account.
Carlos Velásquez Valero, Information Security Manager at Bancamiga, personally addressed visitors and media representatives, answering questions and providing further details and preventive recommendations.
For Bancamiga, protecting the security of its transactions is paramount, and the bank strives to implement mechanisms that safeguard its clients. It also regularly shares security tips through its communication channels, including the following:
- Create strong passwords and never reuse them. Do not use your date of birth, personal information, or consecutive numbers. Use a combination of uppercase and lowercase letters, numbers, and symbols. Never use the same password for your email or social media accounts.
- Do not share your personal information. Bancamiga will never call or email you to request your password, card number, or other personal information.
As in previous years, Bancamiga had its mobile branch at Fitelven 2025, a unit that has been traveling throughout the country for two years, providing banking services to Venezuelans. This offered a great opportunity for those interested to open accounts in bolivars and foreign currency, obtain a Bancamiga Debit Card, or purchase their modern point-of-sale terminals.
With information from Bancamiga and on-site coverage of Fitelven 2025 by EL SUMARIO Media Group
Video production: Jesús Ramírez / Ida Febres
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